Clove shoes are made of Clarino™, a fabric that is liquid-repellant, stain resistant, abrasion resistant, and (most importantly) easy to clean! Clarino™ is an advanced fabric that has the same microstructure as genuine leather, but is animal free.
We also incorporated a neoprene sock that allows easy slip-on and slip-off, with a liquid-repellant top layer and perforations for breathability.
We don't have a warranty but we are more than happy to discuss any concerns you might have on a case by case basis. Simply email us at firstname.lastname@example.org and include any photos that you think might help us!
Our shoes run true-to-size. We recommend that you size up by .5 of your standard size if you typically wear wide width shoes - this will give you 4 more millimeters of length and some extra width. Because our shoes are made of Clarino, a synthetic fabric that mimics real leather, they'll stretch slightly over time and mold to your feet for increased comfort.
We think that one of the best parts of our shoes is how easy they are to clean! Simply wipe shoes with a damp cloth or wet wipe to remove dirt and stains. We recommend that you periodically remove your insoles and machine wash, cold to keep things extra fresh.
Our compression socks run from Small to Large, refer to the chart below to help you find the perfect fit:
Socks size guide
SB Sox Size
11 - 14"
13.5 - 16"
15.5 - 18.5"
Women's Shoe US
7 - 10
9.5 - 12.5
11 - 14
Men's Shoe US
6 - 8.5
8 - 10.5
10 - 13
To keep your socks looking and smelling fresh, machine wash cold with like colors. Do not bleach, do not iron and do not tumble dry.
We ship anywhere in the continental U.S. and Alaska/Hawaii.
Clove offers free standard shipping!
Once your order has been shipped from our warehouse, you will receive an email with a tracking number. Many of our sizes and colors are on pre-order and will ship as indicated at check out!
Orders will ship from our warehouse in Pennsylvania within 1-2 business days unless otherwise indicated on our website. Many of our colors and sizes are on pre-order. With standard ground shipping, you order will arrive within 3-5 business days after you receive your shipping confirmation email.
Returns and Exchanges
For exchanges for size, start by visiting our Returns Center. You will be able to choose your exchange online which will be shipped as soon as you drop off your item in the mail.
Because our shoes are made of Clarino, a synthetic fabric that mimics real leather, they'll stretch slightly over time and mold to your feet for increased comfort. If the length feels good and you don't usually wear wide shoes, you should have the right size. We have a Fit Guarantee, so you can always email us at email@example.com to help you find the perfect Clove fit!
Once your return items have been dropped off in the mail, your exchange order will be placed and you will receive an email confirmation. If your exchange item goes out of stock before your original order is scanned via the carrier, your original order will be refunded. Exchanged items are processed once the returning items are received—not any time beforehand.
Start by visiting our Returns Center. You can print a shipping label and drop off or schedule a pickup with the carrier listed on the label. You can also drop it off at one of our return partner's convenient locations across the country - just make sure you have your order number handy!
You will receive an email when your return is received and your refund has been processed. We charge a $5 restocking fee for returns.
Once your items have been dropped off in the mail, and reviewed by our team your refund will be initiated immediately. Please include the original packaging. Returns made at one of our in-person locations will be issued immediately.
Please allow 5-10 business days for your refund to be processed by your bank.
Your order number can be found in the subject line of your order confirmation email.
Being a healthcare professional is stressful enough - the last thing you need to worry about is making sure your shoes fit. That’s why Clove has a Fit Guarantee.
If you aren’t happy with the fit of your Clove shoes, email us at firstname.lastname@example.org and our customer experience team will work with you to find the perfect Clove fit.