Shipping policy

Clove Ships to the following countries:

United States (including Alaska, Hawaii, and Puerto Rico)

Canada, United Kingdom (England, Scotland, Wales and Northern Ireland), Brazil, China, Colombia, India, Japan, Malaysia, Mexico, Pakistan, Philippines, Singapore, South Korea

Australia - To shop Clove Australia, visit: www.goclove.com.au

Europe - To shop Clove EU, visit: http://goclove.nl/

European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden

Shipping Costs

U.S. Customers:

Clove is happy to offer free standard shipping on orders with a pre-tax total of $49 or more! The cost of shipping for orders less than $49 will be calculated at checkout once the shipping address is entered. All orders ship from our warehouse in Pennsylvania!

The cost of upgraded or expedited shipping is based on the order shipping address and calculated at checkout. Please be aware that we cannot update or refund your UPS shipping method after checkout. 

The cost of shipping is non-refundable, even if you return your order.

International Customers:

For our international customers, the shipping cost can vary depending on your location. Once you have entered your location on our checkout page, the shipping fee will be displayed with any custom and duty tax prior to finalizing your order. Due to your location, shipping fees vary. 

The cost of shipping is non-refundable, even if you return your order.

1. Warehouse order processing / fulfillment - the time it takes our team to prepare your order for shipment. 
2. Package shipment - the time it takes for the shipping carrier to deliver your order to you after it has been picked up from our warehouse

Order Processing / Fulfillment

Our warehouse business days are Monday through Friday, 9AM to 5PM EST, excluding holidays.

Current Processing timelines:

Model / Style	Processing Timeline
All in-stock models	2-3 Business Days
All pre- order models	Fulfilled by the pre-order date indicated on the individual product page

Package Shipment

These estimates do not include processing / fulfillment time. Purchasing expedited shipping at checkout does not increase the speed of warehouse fulfillment. It only increases the speed of carrier transit and delivery. 

Carrier business days depend on the shipping service selected. Most expedited shipping services do not operate on the weekends or holidays. 

U.S + Puerto Rico

• Standard U.S. shipping:  As soon as 3-5 business days in transit (not including warehouse processing time)
• Ground Shipping: As soon as 2-3 business days in transit (not including warehouse processing time)
• 2 Business Day shipping: 2 business days in transit (not including warehouse processing time). Business days do not include weekends or holidays.
• 1 Business Day shipping: 1 business day in transit (not including warehouse processing time). Business days do not include weekends or holidays.

International 

International (non- US) orders are expected to arrive within 8-14 business days from the time the carrier picks up your order.